FREQUENTLY ASKED QUESTIONS
1. WHAT KIND OF PRINTS DO YOU OFFER?
All prints are premium fine art pieces, featuring striking black and white waterscapes with minimal grey tones. Each image is printed on museum-grade 100% cotton rag paper, professionally framed and delivered ready to hang.
2. DO YOU SHIP INTERNATIONALLY?
We currently DO NOT ship to North America. Please contact us directly for international shipping enquiries.
3. HOW LONG DOES SHIPPING TAKE?
Orders are typically processed and shipped within 5–10 business days. Delivery times may vary depending on your location.
4. HOW ARE THE PRINTS PACKAGED?
Prints are carefully packaged with protective padding and sturdy materials to ensure they arrive safely and damage free.
5. DO THE FRAMES COME READY TO HANG?
Yes, all framed prints are delivered ready to hang with professional backing and hardware.
6. WHAT IF MY PRINT ARRIVES DAMAGED?
Please refer to the Returns Policy.
7. CAN I RETURN OR EXCHANGE MY ORDER?
We do not return or exchange for change of mind. Please refer to our Return Policy for more details.
Returned goods should be sent to our PO Box after a Return Approval has been authorised.
8. HOW DO I CARE FOR MY FRAMED PRINT?
Keep your framed print out of direct sunlight and away from moisture.
Dust gently with a dry, soft cloth.
9. CAN I PICKUP MY ORDER?
Pickup is not available from Angkora®.